EXO Consumer Brands
Delivery Policy
We aim to provide fast, secure, and reliable delivery services across South Africa.
Processing time
Orders are processed within 1 to 2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery timeframes
| Area | Estimated delivery |
|---|---|
| Major cities | 2 to 5 business days |
| Regional areas | 4 to 7 business days |
Please note that delivery times may vary during peak periods or due to courier delays beyond our control.
Delivery charges
Delivery fees are calculated at checkout based on your location and order size.
We may offer:
- Free delivery promotions on qualifying orders
- Special promotional shipping offers from time to time
Order tracking
Once your order has been dispatched, you will receive tracking information via email or SMS where applicable.
Delivery issues
Please ensure that your delivery information is accurate. EXO Consumer Brands cannot be held responsible for delays or failed deliveries caused by incorrect address details.
If you experience any delivery issues, contact us at Shirazranderee@gmail.com or 082 068 5400.
Questions about this policy?